Premier Support Engineer (Dynamics CRM)

Job Type
4,500,000 JPY - 7,500,000 JPY per year (negotiable based on experience)
Japanese Level
English Level
High Intermediate (TOEIC 730)
Start Date


 A global IT solution provider is currently hiring a Premier Support Engineer.



‐ Play a significant role in all aspects of solution implementation such as design, configuration, development, deployment, installation and operations support

‐ Engage in projects to deliver technical consultancy and develop custom solutions for clients

‐ Conduct technical discussions with clients

‐ Create technical specifications

‐ Design and integrate business processes and data flows between CRM and other applications

‐ Plan and perform data migration into new systems

‐ Conduct training on the usage and administration of Microsoft Dynamics CRM

‐ Understand the capabilities and limitations for out of the box functionality and custom development

‐ Provide technical support to clients

‐ Research and evaluate web related technologies and products

‐ Needed to respond flexibly to shiftwork and On-Call duty






Required Skills

‐ Bachelor’s Degree majoring in Computer Science/Information Technology or equivalent

‐ Required skill(s): MS Dynamics CRM, .NET, HTML, JavaScript, SQL, SSRS, SSIS, Web Services, WCF, Active Directory, IIS, TFS

‐ Good technical knowledge and experience in web-based development using .NET based language

‐ Willing to travel locally and overseas

Preferred Skills

‐ Knowledge in MS Dynamics CRM / AX development preferred

‐ Knowledge in AGILE software development methodology preferred

‐ Working experience in the IT industry in similar roles consulting and client-facing experience preferred