Premier Support Engineer (Dynamics CRM)

Job Type
Permanent
Salary
4,500,000 JPY - 7,500,000 JPY per year
Japanese Level
Fluent
English Level
High Intermediate (TOEIC 730)
Start Date
ASAP
Location
Yokohama

Description

【職種名 | Position Title】プレミアムサポートエンジニア|Premier Support Engineer (Dynamics CRM) オートモーティブ業界向けCRMソリューションのグローバル企業での募集です。 20年近い実績の中、昨年日本オフィスを立ち上げ、国内事業拡大に向けてプレミアムサポートエンジニアの募集を複数名しております。 .Net開発のスキルがあり、お客様サポート経験のある方の応募をお待ちしております。(入社後、自社開発の海外研修あり。) 【Responsibilities】 ‐ Play a significant role in all aspects of solution implementation such as design, configuration, development, deployment, installation and operations support ‐ Engage in projects to deliver technical consultancy and develop custom solutions for clients ‐ Conduct technical discussions with clients ‐ Create technical specifications ‐ Design and integrate business processes and data flows between CRM and other applications ‐ Plan and perform data migration into new systems ‐ Conduct training on the usage and administration of Microsoft Dynamics CRM ‐ Understand the capabilities and limitations for out of the box functionality and custom development ‐ Provide technical support to clients ‐ Research and evaluate web related technologies and products ‐ Needed to respond flexibly to shiftwork and On-Call duty

Required Skills

‐ Bachelor’s Degree majoring in Computer Science/Information Technology or equivalent ‐ Required skill(s): MS Dynamics CRM, .NET, HTML, JavaScript, SQL, SSRS, SSIS, Web Services, WCF, Active Directory, IIS, TFS ‐ Good technical knowledge and experience in web-based development using .NET based language ‐ Willing to travel locally and overseas

Preferred Skills

‐ Knowledge in MS Dynamics CRM / AX development preferred ‐ Knowledge in AGILE software development methodology preferred ‐ Working experience in the IT industry in similar roles consulting and client-facing experience preferred